Coronavirus: How to get Help

Find coronavirus help in your local area from the UK Government.

The Brain Charity can also help anyone with a neurological condition, their family and carers at this time.

If you need help, please get in touch: Email The Brain Charity or call us free on 0800 008 6417 (Monday-Friday: 9am-4.30pm)

Sunflower lanyard with mask exemption card

With new government guidelines coming into place all over the UK, it is now mandatory to wear a face covering in most public places like shops and on all public transport.

It can seem overwhelming to have wear a face covering if you have an underlying condition which it could exacerbate, but according to government guidance you are exempt from wearing one if:

  • You are unable to put on, wear or remove a mask due to a physical or mental illness or impairment or disability
  • Putting on, wearing or removing a mask will cause you serious distress
  • You are providing assistance to someone who relies on lip reading

People usually ask with the best intentions for the safety of you and the people around you, but it can be exhausting and embarrassing being challenged or having to explain yourself. Using an exemption or hidden disability badge, card or lanyard should help.

The Brain Charity has previously provided masks to service users and is currently supplying sunflower hidden disability lanyards to anyone who needs one.

To order one email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 0800 008 6417 (Monday-Friday: 9am-4.30pm).

To find an exemption card you can print at home or show on your phone, click here

There is a suggested donation of £3 if you can afford it. Thank you!