Coronavirus: How to get Help

Find coronavirus help in your local area from the UK Government.

The Brain Charity can also help anyone with a neurological condition, their family and carers at this time.

If you need help, please get in touch: Email The Brain Charity or call us free on 0800 008 6417 (Monday-Friday: 9am-4.30pm)

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The Brain Charity is appealing for witnesses after a robber made off with cash having threatened a worker with a weapon.

The offender entered the public ground floor area of our Headquarters on Norton Street shortly before 4.55pm yesterday [TUES] before stealing just under £100 in cash from a till. 

When the man was disturbed by a member of staff, he threatened the worker with what appeared to be a sharp object or blade.  

The robber then fled the building on foot, heading down London Road in the direction of Lime Street Station and St George’s Hall.

The man is described as white, in his late forties or early fifties, approx. 5ft 3ins tall, of slim build, balding with receding grey hair and with no teeth.

He was wearing a grey and navy hoodie, grey tracksuit bottoms, black trainers and a blue mask under his chin and was carrying a large black Sports Direct bag.

A criminal investigation is now underway and Merseyside Police are appealing for information.

Tui Benjamin, head of communications and fundraising at The Brain Charity, said: “This is a deeply abhorrent crime – for someone to deliberately target a charity in this way is shocking.

“As soon as government advice allowed it, we worked hard to reopen our building’s café, charity shop and reception to the public as covid-securely as possible – knowing what a vital lifeline it provides for the vulnerable people we serve.

“So for this goodwill to have been taken advantage of by a potentially-violent offender who had no qualms threatening a member of our staff with a knife is quite simply despicable. 

“Luckily, the member of staff involved is safe and well and we wish to reassure all our service users, volunteers and workers we do not believe there is any wider risk to them at this time.

“The money stolen, while not a large amount, would have directly supported our vital frontline work providing practical help, emotional support and social activities for people with all forms of neurological condition.

“Anyone who would like to support us with an online donation can go to

“We will do everything we can to support Merseyside Police to catch this criminal as quickly as possible.”

Detective Inspector Amy Smith from Merseyside Police said: "While thankfully no-one was hurt during this incident, staff at the centre have clearly been left shaken by what they experienced.

“This money was clearly destined for a national charity based in Liverpool which provides emotional and practical help for people with neurological conditions.

“It's hard to believe that someone would stoop so low as to target the charity in this way and take money that has been given generously to help them continue their invaluable work.

“We are determined to find and bring to justice the man responsible for this, so if you recognise the description of the offender, or witnessed a man acting suspiciously in the area at around 5pm on Tuesday, please contact us so we can take action.”

Anyone with information is asked to contact Merseyside Police social media desk via Twitter @MerPolCC or Facebook ‘Merseyside Police Contact Centre’. You can also call 101 quoting incident reference 20000575256 or 20000574032, or contact the independent charity Crimestoppers anonymously, on 0800 555 111 or via their online form at:

To make a donation click here.