Coronavirus: How to get Help

Find coronavirus help in your local area from the UK Government.

The Brain Charity can also help anyone with a neurological condition, their family and carers at this time.

If you need help, please get in touch: Email The Brain Charity or call us free on 0800 008 6417 (Monday-Friday: 9am-4.30pm)

Universal Credit Logo

Universal Credit (UC) is a new welfare benefit for people of working age who need help with housing and living costs.  Universal Credit is combining six existing welfare benefits into one new one.  This includes replacing jobseeker’s allowance, tax credits, and housing benefit. 


This new benefit is ‘means-tested’, so your income and savings need to be below a certain amount before you can claim it.

UC is usually paid monthly, but you should be able to request for it to be paid fortnightly.

You won’t get any payments for five of six weeks after you’ve applied for Universal Credit. The DWP should ask you if you’ll need any help during this time before you get your first payment of UC.

The DWP can give you an advanced payment to tide you over while you’re waiting, but this would just be a loan.  You won’t have to pay any interest on this loan. The DWP will take back re-payments out of your UC every month for a few months, until you have paid back all of the loan.  You have to contact your local Jobcentre to ask for an advanced payment.

UC is still only slowly being 'rolled out' in stages, and it looks like it will be at least another couple of years before it reaches everywhere in Britain.

You can check if you can claim Universal Credit in your area.

You can only apply for Universal Credit online

If you’re not on the Internet, you can go online at The Brain Charity’s information centre in Liverpool, or at your local library.

More help and advice