Coronavirus: How to get Help

Find coronavirus help in your local area from the UK Government.

The Brain Charity can also help anyone with a neurological condition, their family and carers at this time.

If you need help, please get in touch: Email The Brain Charity or call us free on 0800 008 6417 (Monday-Friday: 9am-4.30pm)

Jon, The Brain Charity's Carers Advocate

Have you heard about our Carers Advocacy service? Our Carers Advocates can provide help and support for people who are carers living in the Liverpool City region or who look after someone who does.

Jon our new Carers Advocate explains further, “Caring for someone is a challenging job and many people don’t realise that carers have a range of rights, since the introduction of the Care Act 2014, that entitle them to be helped and supported in their role. We’re here to lend a listening ear and help carers get the support they need.”

The Carers Advocacy team are dedicated to providing carers with help and support for a range of issues; for example, this could be help in applying for welfare benefits or liaising with social services, it may be that respite care is needed for the person being cared for to enable the carer to have a break or it may be advice on what other services are available within the community. Our team will always refer a carer on to appropriate agencies if it’s something that we can’t help with directly and the services our Carers Advocates provide are tailor made to address the issues being faced by the individual, “We’re here to help in any way we can and all contact is treated with the utmost confidentiality.”

The Carers Advocate team is funded by Liverpool City Council and the majority of referrals are from other agencies, charities and The Walton Centre but it’s possible to contact us directly as well. The team offer home visits for those who find it difficult to get out and about and they’re also hoping to start an outreach service in the near future.

To get in touch with the Carers Advocacy team call Freephone 0800 008 6417 or email This email address is being protected from spambots. You need JavaScript enabled to view it.. There is also a weekly drop-in service from June 8th on Friday afternoons at The Brain Charity from 1-4pm. No appointments are required for this session, please be aware though that it can get very busy and there may be a wait to see someone.