Coronavirus: How to get Help

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The Brain Charity can also help anyone with a neurological condition, their family and carers at this time.

If you need help, please get in touch: Email The Brain Charity or call us free on 0800 008 6417 (Monday-Friday: 9am-4.30pm)

A calm scene

The Brain Charity’s counselling team can provide help to clients through talking therapy for issues like anxiety, low mood, stress, behaviour, relationship problems and general wellbeing. Following an initial telephone interview with Aspasia Ftenou, our Counselling Co-Ordinator, individuals will be allocated to a counsellor best suited to their needs.  We provide counselling at The Brain Charity's centre in Liverpool city centre.

Counselling at The Brain CharityAs Aspasia explains: “There will be an initial six sessions of counselling therapy lasting 50-60 minutes a session. This spreads over a six-week period which is offered to the client if they feel it’s suitable for them. Not everyone is suited to the services that we provide and I will discuss with the client during their initial telephone assessment what would be most appropriate for them. This sometimes involves me referring them on to other specialist providers. This initial contact is a very important part of the process and is very much client led.

“All of our counsellors aim to provide their clients with guidance that will help them to find better ways of coping with their problems during their therapy sessions and will tailor the therapy to the individual and their needs. Counsellors fully respect the choices of their clients if they decide to have longer breaks between sessions or want to finish the sessions before completing all six. Again we are very client led and don’t put any pressure on the individual to follow a set formula. It’s very important to us as a team that the client feels completely comfortable with the therapy they are receiving and that they are free to make their own choices.”

Counselling services at The Brain Charity are FREE to people with neurological conditions and to those who are related to or who care for them as well. We recognise the wide-ranging effect that having a neurological condition can have, not only on the individual, but on those who are involved in their life too.

Our counselling service runs Monday-Friday and individuals can self-refer by contacting our information team on 0800 008 6417 or emailing: This email address is being protected from spambots. You need JavaScript enabled to view it. The counselling service is very much in demand, so waiting times for an initial telephone assessment can vary. We make every effort to respond to your enquires as soon as we can.