Coronavirus: How to get Help

Find coronavirus help in your local area from the UK Government.

The Brain Charity can also help anyone with a neurological condition, their family and carers at this time.

If you need help, please get in touch: Email The Brain Charity or call us free on 0800 008 6417 (Monday-Friday: 9am-4.30pm)


We all have to stay at home as much as possible during the coronavirus pandemic. This means we are all spending more time on our electronic gadgets: the laptops, iPads, smart phones, and all of that kind of thing. We’d be stuck without them. We can keep in touch with friends and family without worrying about social exclusion – and with lots of other people too. So we need to be careful who we let into our home this way as well.

Sadly, although we are all in this together, there will still be some people out there who see this as a chance to grab some money or hurt other people.

You know that all kinds of computers can get something called a virus as well. To stop that, first of all make sure to have up-to-date anti-virus software, and keep all your other software or apps up-to-date.

Be careful what you do when you get a message of any kind. Think before you click on a link – make sure you know what it is and who it is from.

If you are using social media or video chat, you should be extra careful. It is a good idea not to use your full name, or even your real name – use a nickname or alias instead. And you don’t have to use a photo of yourself – you don’t even have to have a photo, or you could use an ‘avatar’ like in video games.

Don’t ever tell strangers personal information online.

If you’re using video chat, think about what is in the background behind you. Think about what you’re wearing and what you’re doing in front of the camera. Keep your meeting ID and password secret – never share this publically on social media.

It’s important to stay connected to those who matter to you most during the coronavirus lockdown. These simple tips will help to make sure you stay safe when keeping in touch with friends and relatives online.