The Brain Charity

Job title: Hospital Engagement Officer

Base: The Walton Centre (Main), Norton Street and Various Merseyside Hospitals (when required)

Responsible to: Interim Head of Services & Projects

Hours: 37.5 hours per week

Salary: £27,985.00 per annum

Start Date: ASAP

Background to The Brain Charity

Life for any of us can change in an instant. Experiencing a road traffic accident, a major stroke or being diagnosed with dementia can happen unexpectedly and can change our lives forever.

The Brain Charity offers emotional support, practical help and social activities to anyone with a neurological condition and to their family, friends and carers. 

There are hundreds of different neurological conditions including stroke, brain tumour, brain injury, Alzheimer’s and many rarer conditions.

Role summary

We are seeking a proactive, motivated and outgoing Hospital Engagement Officer to represent The Brain Charity within The Walton Centre, the UK’s leading Neurology/Neurosurgery Hospital.

Based within the hospital setting, you will support patients and hospital services by providing advice and guidance to patients around non-clinical issues, at the time it is needed most. By providing urgent advice at their bedside, you will contribute to a holistic approach to neurological care, which not only addresses a medical need, but looks at the wider practical, emotional and social needs of the person, as the individual they are.

You will be based directly on acute wards and in clinics to identify in-patients who would benefit from engaging with the valuable services we offer. Additionally, you will engage with NHS staff to promote the service, deliver presentations and contribute to staff training programs.

This is a newly created role within the organisation, and we would love to hear from you if you are:

• Confident enough to make things happen and present to a group
• Affable with a genuine desire to build supportive relationships with patients, families, colleagues & other agencies
• Outcome driven with a drive for efficiency and getting everything in the right place
• Someone with the kindness, courage and commitment to give guidance and support to patients and their families in life changing situations.

Benefits of working for us

Working for The Brain Charity has some great benefits. All of these benefits are available upon starting unless stated otherwise.

• 25 days contractual annual leave in addition to statutory and public holidays, rising 1 day per full year of service up to a maximum of 28 days for full time employees.  This is pro-rata’d for all part-time employees.
• Medicash – physical wellbeing support with a wide range of subsidised treatments including dental bills, optical care, alternative and complementary therapies, chiropody, health screenings and more.
• Premium Employee Assistance Programme – mental wellbeing support with access to 24/7 employee support services and face to face counselling sessions.
• mProve YOURSELF – a wellbeing app with a range of wellbeing courses.
• Skinvision skin health tracker.
• Online discount platform providing discounts on shopping, travel and gym memberships.
• 10% company pension on successful completion of 6 month probation. T&Cs apply for fixed term contracts.  
• A range of family-friendly policies including enhanced maternity, paternity and sick absence entitlements.
• Staff wellbeing ‘protected time’ to take part in a range of wellbeing initiatives throughout the working week
• Monthly staff celebration lunch
• Long service awards
• Free parking (when available) at Head Office, Norton Street, L3 8LR.
• Free Will writing service with Kwil Legal Services.
• Discounted Arriva bus travel
• A wide range of high-quality learning open to all with opportunities to train, develop and support to realise your potential.

Application information

We are an award-winning charity and have received The Queen’s Award for Voluntary Service, the highest accolade given by the Crown to third sector organisations.

If you are passionate about our cause and would like to become part of a vibrant and diverse team, we would love to hear from you.

The Brain Charity prides itself on being an open and diverse place to work and we openly encourage those from minority groups to apply.

Apply now

To apply, you will need to complete the application form in our downloadable application pack.

Please do not send in your CV as this will not be counted.

Closing date: 5pm, Friday 7^th March 2025.

Please note: we reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interviews for successful applicants will take place during the week commencing Monday 17^th March 2025.

Please e-mail HR@thebraincharity.org.uk or ring 0151 298 2999 if you have any questions.