Volunteer your time to support The Brain Charity

Current volunteering opportunities

Thank you for your interest in volunteering with The Brain Charity. We’re incredibly grateful for the support of people like you who want to make a difference in the lives of those affected by neurological conditions.

We’re excited to share that we currently have the following volunteer opportunities open:

Base: The Brain Charity, Norton Street, Liverpool, L3 8LR  

Responsible to: Activities & Volunteer Coordinator 
 

About The Brain Charity

Life for any of us can change in an instant. Experiencing a road traffic accident, a major stroke or being diagnosed with dementia can happen completely unexpectedly and can change our lives forever.   

There are hundreds of different neurological conditions including stroke, brain tumour, brain injury, Alzheimer’s and many rarer ones too.   

The Brain Charity offers emotional support, practical help and social activities to anyone with a neurological condition and to their family, friends and carers.   
 

Role summary

 The Reception Volunteer is the first point of contact for visitors, clients, and staff. This role supports the day-to-day running of front desk operations, providing a friendly, professional, and welcoming environment. Volunteers will greet clients and assist with general administrative tasks to ensure smooth and efficient reception services. 

We would not be able to provide our services without the support of amazing people like you who offer their time to The Brain Charity. We would love for our volunteers to attend at least one day per week for 4–7 hours, and we are particularly looking for support on Tuesday afternoons (1pm-5pm). If you are available on Tuesdays, we would be especially grateful — though we understand this may not always be possible.

 

Key responsibilities

  • Greet visitors, clients, and staff in a professional and courteous manner.  
  • Maintain a tidy and welcoming reception area.  
  • Assist with administrative tasks such as data entry, filing, and photocopying.  
  • Manage visitor sign-in/sign-out procedures.  
  • Provide general information about services offered by The Brain Charity.  
  • Handle incoming and outgoing mail and deliveries.  
  • Support other departments with occasional ad hoc tasks.  

 

Skills & requirements

  • A clear DBS check (to be arranged before starting). 
  • Two references. 
  • Excellent organisational and time management skills. 
  • Strong written and verbal communication skills. 
  • Proficiency with basic computer programs (Word, Excel, email, database systems). 
  • Attention to detail and ability to maintain confidentiality. 
  • Friendly, approachable, and professional manner. 
  • Ability to work independently and as part of a team. 

 

Who we are looking for: 

  Details of requirements  Essential / Desirable 
Skill  Basic computer literacy 

 

Verbal communication skills 

 

Friendly and welcoming manner 

 

Time management 

 E 

 

E 

 

E 

 

E 
Personal Attributes  Attention to detail 

 

Multitasking ability 

 

Willingness to learn 

 

Teamwork 

 E 

 

E 

 

E 

 

E 
Knowledge & Experience  Confidentiality awareness 

 

Liaising with other departments for client support 

 

 

Previous admin/reception experience 

 

Experience working with people who have a disability and or a neurological condition. 

 E 

 

E 

 

 

D 

 

D 
Other  Have a commitment to the values of The Brain Charity.

Satisfactory completion of an Enhanced DBS check. 

 E 

 

E 

 

Our values are:   

Kindness   

We genuinely welcome everyone to our Charity and believe that each person has a unique talent and the ability to make the world a better place.   

Commitment   

We will travel side by side with everyone throughout their journey no matter how complex, how long or how difficult. We roll up our sleeves whenever and wherever we need to.     

Authenticity   

We accept and understand that the broadness of our own diversity and personal experience impacts directly on the level of quality and compassion delivered within our services.    

Courage  

We will challenge the status quo, welcome change and bravely take on any new challenges in the spirit of adventure.  

Optimism   

We believe that equality for people with neurological conditions is now within reach and we will strive each and every day until prejudice and lack of opportunity are removed from our society.   

If you have a background or interest in any of these areas and are looking to give your time to a meaningful cause, we’d love to hear from you.

Apply now

No other volunteering opportunities at this time

We do not currently have any other volunteer positions available.
All future volunteering roles will be advertised on our website as they become available.

In the meantime, you can still support us by following and sharing our posts on social media — every bit of awareness helps.

Why aren’t there more roles right now?

We’re committed to ensuring that every volunteer opportunity we offer is meaningful, well-supported, and organised.

This means we only advertise roles when we’re confident we can provide the right experience for both our volunteers and the people we support.

The Brain Charity is proud to have been awarded The Queens Award for Voluntary Service

Stay connected:

The Brain Charity is proud to have been awarded The Queen’s Award for Voluntary Service â€“ a reflection of the incredible impact of our volunteers.

We truly appreciate your interest in supporting The Brain Charity. Your time, patience and generosity mean so much to us — and we look forward to welcoming more volunteers as opportunities become available.

LJMU Volunteer of the year 2021 Geoirgia Chapman

Brain Charity intern voted top volunteer by Liverpool John Moores University

Georgia Chapman, The Brain Charity’s digital marketing volunteer, was named Volunteer of the Year by LJMU.
Read full story

Volunteer sign-up form

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